Customer case sharing

“Extend the companionship of love and protect 

the time you spend chasing with your pet!”

Our designer-Gao

#We value every life

Gao Xiaodong is a veteran.

One day in 2005, Mr. Gao received a call from his wife. “I found a little dog that seems to have been run over by a car. I want to save it. Do you have any good ideas?” After disinfecting and cleaning the dog’s wounds, he suddenly recalled a visit to an old master in Beijing during his previous job. The master had made a custom wheelchair for his own dog with a similar leg injury. Gao Xiaodong’s welding skills were so-so, but he took apart some roller skates for their wheels, gathered some unused iron frames and wooden boards, and finally crafted a small three-wheeled wheelchair for the little white dog.

The little white dog lived with the wheelchair for about two years. Gradually, its legs healed, and it was able to run freely again.

A completely free order

#We value every life

On a winter night in 2007, Mr. Gao’s old friend drove to find him. He had adopted a stray cat with a physical disability and sought Mr. Gao’s help to make a wheelchair for the cat. Knowing that his friend had always been rescuing stray cats and helping small animals, Mr. Gao decided to waive the wheelchair fee. He also committed to providing free wheelchairs for all the animals his friend would rescue in the future.

Over the past 16 years, tens of thousands of pet wheelchairs have come from our team. His clients range from busy white-collar workers to middle-aged and elderly people seeking companionship from pets. For those requests that come from animal rescue efforts, he often chooses to offer the wheelchairs at a reduced price or even for free.

Thanks from a foreign country

#We value every life

“Thank you, this sheep has been a tremendous blessing to our family.”

Reading these words from a customer, We are all momentarily puzzled.

——A few years ago, an Austrian boy who had once studied in China contacted us, hoping to get a custom-made wheelchair for his sheep. It was the first time he had received an order for a sheep, and shipping it abroad added to the complexity. Initially, We planned to decline. But when the boy explained, “My sister’s child grew up drinking this sheep’s milk. It means a lot to us,” he decided to give it a try and replied, “We’ll do our best to make one for you!”

A scary order

#We value every life

In our workshop, we also received an extraordinary request from a noble family in Dubai—to create a wheelchair for their beloved tiger, Sultan. Sultan had injured his hind legs, and the family was determined to give him the best care possible.

We felt a mix of excitement and apprehension. He had made wheelchairs for various animals, but a tiger was a new challenge. Understanding the importance of the task, he agreed to take it on.

We began by consulting with veterinarians in Dubai and receiving detailed measurements and videos of Sultan. Back in  workshop, Our designers designed a high-strength aluminum wheelchair with large, durable wheels and a custom suspension system. Construction was meticulous, ensuring every joint was welded perfectly and each strap was padded for comfort.

When the wheelchair was ready, Our designers-Gao flew to Dubai. The first fitting was tense, but soon Sultan began to move tentatively, then with more confidence. The wheelchair rolled smoothly, supporting his weight and allowing him to move freely for the first time since his injury.

Gao made several trips to Dubai to adjust the wheelchair, ensuring it was perfect. Sultan quickly adapted and enjoyed his newfound mobility.

Our creation gave Sultan a second chance at life, proving that compassion and innovation could overcome even the most daunting challenges.

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